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A How-To for Welcoming New Employees

by Jody Ordioni

A How-To for Welcoming New Employees

Welcoming a new employee to your organization begins before the onboarding day itself. It is an important process that will set the path for the employee's involvement with the company. Welcoming your employee properly will also determine the relationship between the employee and the employer. Learning how to welcome your employees, creatively and authentically, can go a long way in affecting the enthusiasm of the employees. The secret lies in welcoming them warmly to the company from the get-go. Here are some tips to keep in mind, when creating an onboarding plan for the new employees in your company.

Welcoming Process Matters

A standard onboarding process that eases employees into their new roles is not only a considerate step but also a good business tactic. Our studies have shown that 33% of new hires look for other jobs within the first six months of employment if their onboarding process is not pleasant. In contrast, a good one ensures that 58% of employees remain within the same company, even after three years. Not only that, but it is also a humane way to welcome employees. Everyone gets nervous on the first day or during the first week of a new job. By adding welcoming activities, companies can ease the nerves of the new hires.

Steps to Take Before Joining

Even before the employees step into the company, by helping them smoothly transition into their roles, companies can make a lasting impact. Once you get the signed offer letter back, make sure that HR sends a welcome letter to the new hire. It will imply that the company is eager to welcome them to the fold. Their work system should also be ready so that they can access their schedule. Additionally, colleagues should also send a welcome message to make them comfortable.

On the Day of Arrival

As soon as the employee arrives, a meeting with a C-level executive should be scheduled, once the HR is done with their due processes. The executive should focus on explaining the culture of the company and what the vision means to them. After the formal affairs are taken care of, a company-wide lunch can be organized to acquaint and welcome the new hire. Though employees get a tour of the place, HR should also introduce them to employees of different levels to let new hires gain an understanding of the bigger picture. At the same time, pairing them with a mentor can be helpful in the initial days.

Plan of Action for First 90 Days

The first few months go by fast, so ensure that you are regularly updated on the progress of the new hire through check-ins. These can ensure that they are not facing any problems within the workplace and are on track to completing their workplace goals. This can include skip-level checks, that is when the supervisor's supervisor checks on the employee. Moreover, employees need to have a clear plan of action to complete tangible goals, on a daily, monthly, and yearly basis. The aspirations for their current role and future roles should also be taken into account.

Onboarding for Remote Employees

The pandemic might have stopped in-person interaction but new hires (or any remote workers) still need a proper welcome and onboarding process. Since employees still need workable equipment, companies should ensure that the IT support is adequate and new hires have access to all passcodes and relevant systems. They should also have an administration/organization flowchart to help them contact the correct person in case of emergencies or queries. Lastly, bombarding the employees with information can be overwhelming for them. It takes them longer to connect with colleagues because they miss out on person-to-person meetings. Allowing them a flexible schedule can help to ease the load.

The Bottom Line

The first day at a new job can be daunting for various reasons. It is the company's responsibility to ensure that any incoming employees receive the best office culture which can nurture their talents. While companies expect the best from their employees, if they do not ensure that they feel welcomed in the workspace, the turnover rate would be higher. Losing out on employees is a costly affair. Therefore, it is in the company's best interest to welcome new hires warmly and authentically.

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