Webcast
Leading a Kingdom, Driving Engagement to Provide an Incredible and Indelible Guest Experience

Speaker(s)

  • Dan Cockerell, Owner, Dan Cockerell LLC, Keynote Speaker, Virtual COO & Executive Coach
Date: Thursday, October 17, 2019
Time: 2 - 3 PM EST

To build a sustainable business, organizations need first to build an excellent environment for their employees. In this engaging webcast, Dan Cockerell, author of How is the Weather in Your Kingdom, will share learnings built from his 26-year career with the Walt Disney Company.

Participants will:

  • Hear more about his leadership philosophy
  • Learn more about the strategies and tactics he used to lead the 12,000 Magic Kingdom cast members who entertained over 20 million guests a year
  • Find ways to create experiences that will have customers returning again and again.

By prioritizing your time and understanding what is truly important, everyone has the ability to create a world class environment for their people.

Webcast Presenter
Dan Cockerell
Dan has held various management and executive operations roles at the Walt Disney World Resort, both in the theme parks and resort hotels, and was the sixth executive to hold the position