WEBCASTS

As we wrap up a historically disruptive year and turn our attention to next year, it's a good time to lift our eyes and scan the world around us for signs of what lies ahead.

Join Qualtrics XM Scientist Lindsay Johnson, Ph.D. and Benjamin Granger, Ph.D., XM Catalyst for a deep-dive into the surprising findings of the Qualtrics 2021 Global Employee Experience Trends, a study of 11,800 workers.

It's December, and that means that most of us are thinking about two things: navigating the holidays and planning for next year. 2020 has taken a toll on everyone (to put it mildly). If you are feeling overworked, exhausted, and overlooked, you aren’t alone.

With a vaccine in sight, many look to 2021 with cautious optimism. But at work, frontline and knowledge workers alike face burnout, stress and uncertainty. As enterprises plan 2021 investments, how can they ensure clear and effective communications and increased productivity?

Have you recently taken leave and come back feeling as exhausted as before?

We are currently in the toughest phase of our pandemic experience. To explain, consider two different states of being: fatigue and depletion. Fatigue is when a muscle or the mind has been used almost to the point of failure and it requires rest to recuperate. Contrastingly, depletion is when our inner resources of energy have been drained—and this may have no connection to exertion. One can be depleted without feeling tired. And one can be tired without feeling depleted.

As our organizations have been disrupted by the pandemic, the importance of work technology has amplified. Our reliance on these tools to enable and support employees has become mission critical as the workforce has become more distributed and virtual. As more technology is deployed to employees, we hope that it’s having a positive impact - supporting both their engagement and performance. But is it having the desired effect?