What’s nEXt - Designing Employee Experience for the Post-Pandemic World of Work


  • Damon Deaner, Director of Employee Experience & Design, IBM Talent Transformation
  • Jason Lauritsen, Chief Content Officer, achieve Engagement

Creating a positive employee experience was challenging even when employees spent most of their time together in physical workspaces. In our new hybrid world of work, the “workplace” might include people’s homes, coffee shops, coworking spaces, RV’s, and corporate offices. Shaping this new employee experience in a positive way is one of the greatest design challenges HR has ever faced.

To help us get our arms around it is this month’s guest, Damon Deaner, Director of Employee Experience & Design, IBM Talent Transformation. We will discuss how he applies human-centered design, and design thinking approaches to craft engaging employee journeys for IBM and their clients. You’ll learn about design, how design processes work, and get some expert advice on how to start applying design to your own employee experience work.


All achieve Engagement webcasts are free and pre-approved for both HRCI and SHRM-CP credits, most are worth 1 credit hour. Live webcast attendees will be sent an email highlighting the credit codes and resources after the event. OnDemand viewers of the webcast will be able to find the credit codes and download resources at the conclusion of viewing the webcast.

Webcast Presenters
Damon Deaner
Damon Deaner is an Employee Experience leader responsible for crafting employee journeys
Jason Lauritsen
Chief Content Officer, achieve Engagement