Serena Huang, Ph.D.

Dr. Serena Huang is an internationally recognized AI keynote speaker, people analytics executive, and Chief Data Officer at Data With Serena. Named one of AIM Research’s “AI Keynote Speakers to Watch 2024” and a Top 100 Global Employee Experience Influencer by Inspired Workplaces, Serena is at the forefront of shaping how organizations use AI, workforce intelligence, and people analytics to transform the employee experience and drive measurable business outcomes.

With over a decade of leadership at global brands including GE, Kraft Heinz, and PayPal, Serena pioneered the use of AI-powered people analytics to predict absenteeism, identify burnout, and link employee wellbeing directly to business performance. Her expertise lies in making the “unmeasurable” measurable—ensuring that data-driven insights always keep people at the heart of decision-making.

Serena specializes in helping organizations:

• Implement AI for workforce intelligence, from predicting turnover to real-time sentiment analysis
• Scale human-centered AI that augments (not replaces) human judgment
• Navigate responsible AI adoption with frameworks grounded in fairness, transparency, and human oversight

Her thought leadership reaches a global audience through speaking engagements across Asia, North America, and Europe. She also inspires the next generation as a guest lecturer at top MBA programs including Wharton, Haas, and Kellogg, and through her popular LinkedIn Learning course on using AI and data in the workplace.

Her forthcoming book, The Inclusion Equation: Leveraging Data & AI for Organizational Diversity & Wellbeing (Wiley, 2025), provides a forward-looking framework for building high-performing, inclusive teams in the age of AI.

Recognized for her ability to bridge advanced analytics with human insight, Serena is a sought-after voice for leaders who want to embrace responsible AI, elevate employee experience, and future-proof their people strategy.