Susan David

Dr. Susan David is a world-renowned management thinker and psychologist who pioneered the groundbreaking concept of Emotional Agility—a critical skillset for navigating change, building resilience, and driving high-performance leadership. As a sought-after keynote speaker, executive coach, and consultant, Susan applies her expertise to help organizations transform their employee experience, organizational culture, and people strategy.

Her TED Talk on Emotional Agility has captivated more than 11 million viewers worldwide, underscoring the global impact of her work. Susan also co-founded and co-directs the Harvard-affiliated Institute of Coaching, advancing leadership development through evidence-based practices.

Susan’s approach bridges rigorous psychological science with pragmatic business insights, making her a trusted advisor to C-suite leaders and HR executives across diverse industries including financial services, healthcare, technology, pharmaceuticals, and mining. Her client portfolio features multinational giants such as Ernst & Young Global, World Economic Forum, JP Morgan, GlaxoSmithKline, Nestlé, and more.

She is the author of multiple influential publications, including the #1 Wall Street Journal bestselling book Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life, the Oxford Handbook of Happiness, and the Harvard Business Review’s acclaimed article “Emotional Agility,” named Management Idea of the Year.

Susan’s work focuses on integrating emotional intelligence with strategic leadership to enhance employee engagement, wellbeing, interpersonal relationships, and organizational adaptability—key priorities for today’s HR and people leaders striving to cultivate resilient, agile workplaces.